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When the request has been received and the identity of the individual confirmed, you will need to provide them with a confirmation that you're processing their personal data and provide copies of that. They're only entitled to their own personal data and not data relating to any other individuals unless they provide the appropriate proof. You will also need to provide them with other supplementary information including the purpose of your processing, the categories of personal data concerned, how long you will store the data and other information which should already be included in your privacy policy. The information you provide should be clear and concise, you should make every effort to provide the information in the same format that was requested. The ICO regard providing remote access electronically is the most suitable method.